Privacy and data protection
Privacy Policy and Statement - Comercializadora Zenta GROUP SpA
This Privacy Policy governs how COMERCIALIZADORA ZENTA GROUP SpA, a stock corporation formed under the laws of the Republic of Chile, Tax ID number 76.409.164-7, domiciled at Diagonal Oriente number 5081, Ñuñoa, Santiago, Chile (ZENTA GROUP) will handle the personal information (the "Personal Information") and personal data (the "Personal Data") of Platform users, understood as visitors to the Platform (the "User" or "Users"). This Privacy Policy describes in detail how ZENTA GROUP collects, uses, protects, and shares its Users' Personal Data and Personal Information. ZENTA GROUP will make sure this Privacy Policy is known to everyone who accesses and uses the Platform.
Select each topic to learn how we collect, use, and protect your information.
DEFINITION
This Privacy Policy sets out the terms under which Zenta Group uses and protects the information provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to fill in personal information fields that could identify you, we do so ensuring it will only be used in accordance with the terms of this document. However, this Privacy Policy may change or be updated over time, so we recommend and emphasize that you review this page regularly to make sure you agree with such changes.
SCOPE AND APPLICATION
This policy applies to the use of the company's website and to information provided by users on that site. It includes the handling of data in situations such as orders, deliveries, billing, newsletter subscriptions, and other uses related to the products and services offered by the company.
INFORMATION COLLECTION
Our website may collect personal information, for example:
Likewise, when necessary, specific information may be requested to:
- Name
- Contact information such as your email address
- Demographic information
- Process an order
- Complete a delivery
- Billing
USE OF INFORMATION
Our website uses information in order to provide the best possible service, particularly to:
We may periodically send emails with:
These emails will be sent to the address you provide and may be cancelled at any time. Zenta Group is highly committed to keeping your information secure, using advanced systems that are constantly updated to prevent unauthorized access.
- Keep a record of users
- Log orders (where applicable)
- Improve our products and services
- Special offers
- New products
- Other relevant promotional information
COMPLIANCE WITH APPLICABLE REGULATIONS
ZENTA GROUP will disclose any User's personal data, any other information, and records whenever required to do so by a Competent Authority and/or in compliance with any legal provision under applicable local law. For purposes of fraud detection and control, the User has the right to access their own personal data, correct it, and/or remove incorrect and/or inappropriate data.
- Processed in accordance with the User's rights in a fair and lawful manner.
- Obtained only for a specific and legitimate purpose.
- Adequate, relevant, and not excessive for its purpose.
- Stored in a secure manner.
- Not stored for longer than necessary for its purpose.
- Not transferred to jurisdictions that do not adhere to the directives mentioned herein.
COOKIES, TAGS, AND OTHER IDENTIFIERS
ZENTA GROUP may use cookies and similar tracking technologies to provide and improve your experience on the Platform.
You can configure your browser to reject some or all cookies. However, this may affect your experience using the Platform.
- Strictly necessary cookies: essential for the Platform to function properly.
- Performance cookies: allow us to count visits and traffic sources to measure and improve the site's performance.
- Functionality cookies: improve the functionality and personalization of the site.
- Advertising cookies: used to show ads relevant to the User.
USER AND CUSTOMER RIGHTS
Requests to erase information and revoke authorization will not proceed when the data subject has a legal or contractual duty to remain in the database.
- Know, update, and correct your personal data.
- Submit requests to us regarding the use given to your personal data.
- Revoke authorization and/or request the erasure of data when processing does not respect the principles, rights, and guarantees in this Policy.
- Request access to, and access free of charge, your personal data that has been processed.
ZENTA GROUP'S DUTIES REGARDING THE PROCESSING OF PERSONAL INFORMATION AND DATA
- Guarantee the data subject, at all times, the full and effective exercise of the right of habeas data.
- Request and keep a copy of the authorization granted by the data subject.
- Clearly and sufficiently inform the purpose of the information collection and the rights afforded under the authorization granted.
- Keep information under the security conditions necessary to prevent tampering, loss, unauthorized or fraudulent access, consultation, or use.
- Update the information, addressing any changes to the data subject's information.
- Correct information when it is incorrect and communicate accordingly.
- Respect the security and privacy conditions of the data subject's information.
- Handle inquiries and complaints submitted under this Policy.
- Use the data subject's personal data only for the authorized purposes.
CHANGES TO THIS STATEMENT
ZENTA GROUP reserves the right to modify this Privacy Policy in order to adapt it to changes in legislation or case law, general industry practices, or its own internal policies.
If we make significant changes to how we handle your personal information, we will notify you through the Services or by other means, such as email or a notice posted on the website. Continued use of the Services after such notice constitutes your consent to the changes. It is the User's responsibility to stay informed of the current privacy policies.
Contact us
If you have any questions about this Privacy Policy, you can send your inquiries or write to us at ZENTA GROUP's email address, unsubscribe@zentagroup.com